SHIPPING INFORMATION
Fast, Safe, and Trusted Global Shipping
At Navaro Calibration, we know how important it is for you to receive your equipment safely and on time. That’s why we provide reliable and transparent shipping for every order — no matter where you are in the world.
Whether you’re ordering a handheld calibrator or a complete set of testing tools, we pack every product with care and work with professional couriers to ensure your items arrive in perfect condition.
🚚 Shipping Coverage
Domestic :
We ship to all provinces and cities using JNE, TIKI, Sicepat, J&T, and cargo/logistics partners for large or heavy orders. Same-day delivery is available for Jakarta and surrounding areas.International:
We serve customers worldwide with trusted partners like DHL, FedEx, UPS, and EMS. Delivery to Asia, Europe, Middle East, and North America typically takes 3–10 business days depending on location.
📦 Processing Time
Orders with in-stock items are processed and shipped within 24–48 hours after payment confirmation.
Custom, special-order, or calibration-required items may take 5–10 working days.
All orders are confirmed via email before dispatch.
🧾 Shipping Documents
Invoice & Packing List
Calibration Certificate (if applicable)
Certificate of Origin (COO), MSDS, or other documents available upon request
🔍 Tracking & Notifications
You will receive a tracking number via email once your order is shipped.
Our team monitors all international shipments and will assist with any delays or customs processes if needed.
💵 Shipping Costs
Local: Shipping charges calculated at checkout.
International: Quoted during order confirmation; varies by weight, dimension, and shipping service
We can also ship using your corporate account (FedEx/DHL/Aramex) upon request
🔁 Returns Due to Delivery Issues
If your shipment is damaged or incorrect, please contact us within 5 days of receiving the item.
Photos and serial numbers may be required for claims.
See our Returns & Refunds Policy for more details.
🔧 Need Help?
For special delivery instructions, bulk shipping, or freight arrangements, contact us at:
📧 shipping@navarocalibration.com